The Lumber Shack: A Family Owned And Operated Live Edge Wood Supplier
Shipping Information:Shop Live Edge Wood
What to expect after you order
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Orders over $95 shipping to the Lower 48 US States ship FREE via Economy Ground or LTL Freight.Start Shopping >
Orders over $95 shipping to Alaska, Hawaii, and Canada all qualify for REDUCED shipping costs.Start Shopping >
Economy Ground Shipments: UPS, USPS, Speedee Delivery
Small items will be shipped via Ground Services such as UPS Ground, USPS, and Speedee Delivery. All ground orders, with no custom work, will generally ship the business day after it was placed. Orders placed over the weekend, or during peak times, may take 1-2 days to be shipped depending on order volume. You will receive a shipping email as soon as your package label is printed.
Typical ground shipping times range from 3-7 business days with UPS and USPS, depending on your distance from our facility in Central Iowa. Speedee Delivery services areas here in the Midwest and their transit times are typically 1-3 business days.
Please note: due to additional handling large or oversized packages may take 1-2 days longer for delivery than smaller sized packages.
Upon receipt of your shipment, you should open and unpack the items immediately to allow proper airflow. Leaving the order wrapped on the pallet or in the crate will encourage the wood to move and can lead to cracks, checks, warping. etc. If the item is not unpacked or is stored improperly after receipt, The Lumber Shack is not responsible for any changes in the item.
LTL Freight Shipments:
Residential, Commercial, Terminal Pickup
Due to the size and weight of our products, some orders are shipped via LTL Freight. Freight shipments can be delivered to a commercial address, held at a local freight terminal for pickup, or delivered to a residential address. We use several different freight carriers and will notify you by email of who we shipped the order with and the tracking number once your package has been loaded on a truck at our facility. This email will also contain information about what to expect at the time of delivery.
We highly recommend reading over this information so you are prepared to accept your shipment as once your package is loaded on the truck, ownership has been transferred from The Lumber Shack to you.
Commercial Freight Deliveries
Shipments to a commercial address will be delivered Monday - Friday during normal business hours. If your company has differing or odd hours, please note this when placing your order. Commercial freight shipments do not include liftgate services at delivery, regardless of package size, and you will be responsible for unloading the shipment.
Residential Freight Deliveries
For Residential deliveries, the carrier will call once your package has arrived to the terminal to schedule a delivery appointment. Residential shipments under 8' long and 48" wide will be shipped with Liftgate Service to help with unloading the shipment. If your shipment is over these dimensions, the driver will be unable to use the liftgate and you will need to prepare a way to unload the shipment.
Residential deliveries should be scheduled in a timely manner to minimize handling by the freight carrier and to get the shipment from an uncontrolled environment to your home. If the appointment is not set within 2-3 days, the carrier may begin to charge storage fees. These are the responsibility of the consignee and not The Lumber Shack.
Residential deliveries are delayed by a day or two because of appointment scheduling. To receive your package quicker, we recommend choosing the terminal pickup or commercial option.
Freight Terminal Pickups
If you choose for package to be held at the terminal, our shipping department will reach out after the order has been placed with the local freight terminal address. The carrier will call you as soon as it is available for pickup. The pickup days and times vary from terminal to terminal, and this information should be provided when they call. All packages should be picked up in a timely manner to minimize handling by the freight carrier, avoid additional storage fees, and to get the shipment from an uncontrolled environment to your home.
*If storage fees are charged, these are the responsibility of the consignee and not The Lumber Shack.
Key points to remember when accepting & receiving your shipment
If you notice any changes in the shipment or damage to the shipment please be sure to note it on the BOL or Freight Bill prior to signing it (i.e. hole in side, crushed corner, ripped packaging, etc.). If the driver does not permit you to note the damage, ask them to make the damage notes prior to signing it. If they state they will NOT note the damages or will not allow you to when there is obvious external damage, call us immediately at (515) 832-8733.
If you do not inspect before signing, and/or do not note any changes or damages on the BOL or Freight Bill, you are, for all practical purposes, waiving the right to collect on a damage claim, even if the damage is discovered later (known as concealed damage). If you suspect there is concealed damage, open the container before signing the BOL and inspect the contents. The driver must stay until the BOL is signed, so do not be intimidated or rushed by them. If you are unable to inspect the contents at that time, please note “Subject to Inspection” on the BOL.
Upon receipt of your freight shipment, you should open and unpack the items immediately to allow proper airflow. Leaving the order wrapped on the pallet or in the crate will encourage the wood to move and can lead to cracks, checks, warping. etc. If the item is not unpacked or is stored improperly after receipt, The Lumber Shack is not responsible for any changes in the item.
**Wide Slabs and/or Table Tops may be shipped with temporary struts attached to help keep the slab flat during shipping. These will be mounted to the bottom side of the piece and can be easily removed upon receipt.**
We can ship worldwide; however, the buyer is responsible for verifying that our product can be shipped into their country and are fully responsible for all broker duties and taxes. For international shipments, we recommend setting up an account with www.myus.com, or a similar shipping service. They are a facility where you can have items shipped in from all over the US and then have them all shipped out to you together. The company will provide you with a US address to ship to, allowing you to take advantage of many Free Shipping promotions! Their rates are based on total weight and they are able to offer much better rates through the Post Office, Fedex , UPS and other carriers.View Our Inventory
Orders shipped to Canada will incur additional duties, taxes, and other fees. These additional fees associated with shipping are the customer's responsibility and are not included in shipping fees charged. The carrier will reach out to you directly with any fees due once the package has been processed through customs. We require a broker for all Canada shipments. If you do not have one, we will assign one through the shipping carrier.
Canadian Shipments are currently being offered at a discount rate. Economy Ground Services are discounted 35% from the retail rates. Commercial Freights are offered at a flat rate of $150 and Residential Freights are offered at a flat rate of $235.
Restrictions on Ash Wood to Canada
Unfortunately we are unable to ship any ash wood into Canada at this time because of the emerald ash borer. We are in a quarantined state, and while we do have a compliance agreement with the USDA & Iowa Dept. of Agriculture, Canada still does not accept ash wood from quarantined areas.
This was my first order from the Lumber Shack, and wow, I'm impressed.
Items arrived very well packaged and even better than pictured (even though they show you the exact item!) I'm very pleased with the quality of the product and timeliness of shipping. Even with multiple delays due to UPS (apparent multiple loadings and unloadings of the UPS truck after being unable to deliver for 4 days), the packaging ensured the items arrived in perfect condition. I've ordered from several online lumber and specialty wood stores, and if price and quality matter to you, Lumber Shack should be your 1st choice. I'll definitely be a repeat customer!
Damaged Items: What to do
Damage must be reported within 3 business days. Although we package our products diligently to ensure that they come to you in the condition they left our site, we can't always guarantee that they are handled with the care that they require once they leave our shop. In the event that you receive your item(s) and it is damaged, please email us immediately so we can immediately address it with the carrier. Please be sure to provide as much information as you can regarding the package appearance, what was damaged, and be sure to include pictures of the damage.*
If you have a replacement item in mind, please be sure to let us know and we will see what we can do to get that shipped out to you right away.
*With UPS, once we file a claim, they require the original packaging and the item to be held at your residence for up to five business days. Please keep the packaging and item available, and be ready to package it back up for your UPS driver to pick up, should they request an inspection.
Received Incorrect Item(s)
If your order arrives and it is not right, we will fix it! Please email us with the item number that you received and as much of a description as you can. If you can include a picture in that email that will help put us on track to getting you the correct item.Contact our Customer Service Team
Rising above the competition
We understand that you have a choice when it comes to who you go to for your live edge slab needs which is why we strive to rise above the competition in all that we do. We have many wood specialty services that we offer including joining two live edge slabs together that are up to 170 inches long for our commercial customers. We take care of these joints with the highest level of professionalism ensuring that not even a paper could fit into the joint. That’s right, we complete that job with essentially zero gap. That’s just one more reason to choose The Lumber Shack for all of your commercial live edge slab needs.Shop Live Edge Wood
Returns & Refunds
**All products must be returned in its original condition. No product will be accepted for a return if it has been drawn on, carved on, cut, or any other work done to alter it. Buyer is responsible for shipping both ways.**
Any item returned, must be in its original condition. We will not accept returns on items that have been altered in any way. Returns must be made within 21 days of purchase. We do charge a 10% restocking fee on all returns, with a minimum restocking fee of $10.00. Buyer pays shipping both ways on returns. Should you decide that returning the item is necessary; your refund, minus the restocking fee & shipping charges, will be issued once we receive the item back in the shop.
Custom work is Non-Refundable. If you choose to have any level of finishing done to your slab before it leaves our shop, the slabs and custom work fees are non-refundable.
However, we do understand that sometimes even with careful planning, things change. We will review each case individually in hopes of being able to help. Please note: if we do reach an agreement on an exchange, even once custom work has been completed, the custom work is still non-refundable.
Each of our items are thoroughly inspected and described to the utmost of our ability. Because every single item that is listed in our store is unique and one of a kind, we take great pride in ensuring you know exactly what you're getting when you receive your package. If you have any questions about a slab, please don't hesitate to email us. We will be happy to get you any additional information prior to making the purchase!
Shop Live Edge Wood Furniture Slabs
A well designed and well-placed live ede slab coffee table will transform any room from ordinary to extraordinary. It's more than just a place to kick up your feet or place your favorite beverage. A hand-crafted live edge coffee table is a conversation piece that has the potential to be a family heirloom piece to be enjoyed for generations to come.View Coffee Table Slabs >
If you are searching for that custom look for an original dining room table, the best place to start is with one of our live edge slabs. Whether you select Black Walnut, Spalted Maple or Oak, it is easy to create a dining room table that will be suitable for any size gathering. Whether you have a family of 3 or 23, we have the right size live edge slab for you.View Dining Table Sets >
When you walk into a room that has a unique piece of artwork it makes a lasting impression. Our Live Edge slabs have inspired an incredible amount of creativity when it comes to original wall art designs! If you are looking for the perfect artistic statement to round out the wall space you have in your office or front entryway, lend a creative eye to our Live Edge wood and see what you can imagine.View Wall Art Slabs >
Have a friend who recently purchased a home and you are in search of the perfect house warming gift? Our Live Edge slab thick cut Black Walnut or Maple rounds can create the ultimate cutting board that would be a great addition to any kitchen. Or maybe you are ready to create one for yourself? Live Edge slabs are available in unique shapes and sizes that will be the perfect foundation for a cutting board that will last a lifetime.View Cutting Board Slabs >
Are you getting ready to remodel your bathroom and you are in search of a vanity that is unlike any other? Consider a beautiful Live Edge slab as the stunning centerpiece for the heart of your bathroom. You can create a vanity from any kind of wood, and it will be long lasting, water resistant, and provide a certain kind of character to the room. When you are tired of seeing showrooms with the same kind of vanities over and over again, come to The Lumber Shack and select a Live Edge slab to create something completely original.View Vanity Slabs >
When you want to sit and enjoy the garden or relax out on the front porch to take in the scenery, a custom-made bench is exactly what you need. Our Live Edge slabs are perfect for creating an inviting sitting space right out in nature or anywhere inside your home. Scrap the idea of buying a poorly manufactured bench that is sure to fall apart and be more of an eye-sore than an addition to your landscape and create something that will last. Our Live Edge wood is created for stability, durability and beauty. Use it to create a bench with a rustic look that you can be proud of.View Bench Slabs >
Have a man cave with a private bar that you want to finish off with the natural look of a Live Edge slab? Or are you looking to put in a kitchen bar for more seating to feed a small army? Either way, The Lumber Shack has the top-notch pieces you need to get the job done right. Our Live Edge slabs are sure to make quite an impression while you are entertaining guests and serving your family. There is nothing quite like the natural character you will find in our strategically cut Live Edge slabs.View Bar Top Slabs >
If you have a little nook in your home and you want to make the space more functional, consider creating a personalized countertop from one of our Live Edge slabs. Not only will you create a beautiful piece of hand-crafted woodwork for your countertop, but you will also enjoy an increase in usable space in your home. Check out our inventory today for the best Live Edge slab selection in the market.View Counter Top Slabs >
Interior designers are often on the lookout for accent pieces that will bring the look and feel of a room together. Why not create your own accent piece with a sofa table created from one of our premium Live Edge slabs? There are unlimited possibilities when it comes to the creativity of the design for any sofa table you wish to create. Consult with our team of experts and we can help you decide which type of wood would work best for the look and feel of the room you are completing.View Sofa Table Slabs >
If you are tired of needing to constantly replace cheaply made dressers because your kids break the drawers, now is the time to remedy the problem. Our Live Edge slabs are perfectly suited to create durable, long lasting furniture such as dressers which are heavily used on a daily basis. Take a look at the wide variety of the wood selection we have to choose from to build a dresser that will likely last a lifetime.View Figured Lumber >
Headboards & Footboards
You finally invested in a new mattress and now you need just the right headboard and footboard to frame it with style. The Lumber Shack offers the best selection of Live Edge slabs when it comes to matching your bedroom décor. Why not create something that is unique and that will last for generations to come?View Head/Footboard Slabs >
Although they may be small and somewhat practical pieces, well-made end tables will offer just the right finishing touch to any room. We have the right size of Live Edge slabs for you to get the exact thickness and character for the end table you wish to create. Whether it’s for holding up a lamp or creating space for you to keep your remote control, favorite beverage or latest novel, an end table should be built for both form and function.View Tree Slices >
Are you proud of that huge Elk you were able to snag during the last Elk hunting season? Or maybe you were able to capture a large, colorful fish that you want to add to your trophy wall? Creating a complementary wood mounting piece for your taxidermy projects will allow you to showcase them with pride. Our Live Edge slabs make the perfect backdrop for any of your taxidermy mounts.View Taxidermy Slabs >
Create an awe-inspiring masterpiece by turning our premium Live Edge slabs into a river table. River tables draw all kinds of attention from anyone who walks into the room. The beautifully inspired integration of wood and glass along with color or rocks helps you feel close to nature. Check out the varying types of designs you can get by starting with a Live Edge slab made from Black Walnut, Maple or any other wood that we have in our inventory.View River Table Sets >
What better way to motivate yourself than a work space that has a desk you actually want to sit at! A live edge desk top is the perfect way to add some excitement and interest into your office. Our live edge slabs come in many different wood types and sizes to ensure we have something that perfectly suits your space and style!View Desk Top Slabs >